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Amanda Sena

Chicago, IL

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(516) 524-8574

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User Experience / User Interface Designer and Product Manager, specializing in building designs that connect users to the brand. Enjoys user research, wireframing, creating style guides, teamwork, and communicating with stakeholders. Nontraditional path has led to fearlessness in getting to the bottom of any problem, openness to new ideas, and willingness to talk to anyone.

Skills

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UX / UI
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User Research & Analysis
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Persona Creation
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User Flow Mapping
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Competitor Analysis
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Storyboarding
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Heuristic Analysis
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Information Architecture
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Style Guides
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Prototyping / Wireframing
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User Testing
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Technical
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Figma
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Adobe XD
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InVision
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Mural
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Miro
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HTML 5
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CSS
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JavaScript
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Bootstrap
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jQuery
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Python
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Product Management
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Project Management
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Six Sigma
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Agile Methodologies
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Interview Planning
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Process Mapping
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Stakeholder Engagement
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Influencing
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Leadership
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Teamwork

Projects

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Animal Shelter Donation / Adoption Flow Refresh

UX / UI Designer and Product Manager

images of felines and canines mockups, featuring the adoption and donation process
Giving a local Chicago animal shelter an intuitive, warmer feel that encourages user trust and follow-through over a 3-week timeline.

Key Deliverables:

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User Interviews & Surveying
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Heuristic Evaluation
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Empathy Mapping
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Persona Creation
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Competitor Analysis
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Storyboarding
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Style Guide Creation
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Prototyping / Wireframing
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User Testing
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Iterating
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Goal Setting
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Time Management
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Stakeholder Alignment
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Information Architecture Redesign US Department

UX / UI Designer and Product Manager

images of the department of interior website mockups, featuring the homepage, blog page, and articles
Rebuilding the Department of Interior site for a clearer mission and more discoverable content over a 4-week timeline.

Key Deliverables:

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Heuristic Evaluation
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Persona Creation
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Mood Boarding
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Card Sorting
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Site Map Recreation
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Style Guide Creation
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Prototyping / Wireframing
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User Testing
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Iterating
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Goal Setting
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Time Management
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Coffee Shop Responsive Site Redesign

UX / UI Designer and Product Manager

Mobile and desktop mockups
Communicating Slow Down Coffee Co’s welcoming service and great coffee through their site to boost virtual and in-person visits over a 3-week timeline.

Key Deliverables:

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User Interviews & Surveying
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Empathy Mapping
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Persona Creation
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Competitor Analysis
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Heuristic Evaluation
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Storyboarding
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Site Map Recreation
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Style Guide Creation
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Prototyping / Wireframing
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User Testing
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Iterating
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Goal Setting
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Time Management
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Stakeholder Alignment

Experience

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Compliance Manager

BP

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Chicago, IL

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Feb 2021 - Present

Manage security risks to the trading organization through analysis of trades, building relationships with multiple teams, managing large-scale project initiatives, and facilitating training.

Key Accomplishments:

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Led a global, multi-functional agile team of 15 people representing 5 teams, including engineering. Evaluated data exfiltration risk from employee resignations and recommended secure technological and process solutions to implement worldwide at no cost to business.
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Championed agile working amongst 10 compliance team members, taking courses then building and running engaging workshops to demonstrate tangible methods to use agile tools.
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Facilitated over 6 training sessions annually with 10 members of the trading team, educating them on topics such as bribery and money laundering, explaining how to spot and avoid engaging in these behaviors.
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Supply Operations Coordinator

BP

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Chicago, IL

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Apr 2017 - Feb 2021

Coordinated bulk gasoline movements, communicating with individuals from engineers at terminals to traders with long-term strategies to plan efficient logistics plans.

Key Accomplishments:

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Grew customer satisfaction at over 25 gasoline terminals across the northeast US, coordinating with sales team to acquire detailed feedback on customer needs to secure contract re-signing.
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Maximized supply availability at over 1,000 BP retail sites across the east coast, through hurricanes, winter storms and outages. Expertly managed over 2,000 kb of bulk gas movements and beat target 98% availability on customer contracts.
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Analyzed competitor activities to differentiate our strategy and influenced management to change plans based on competitor activity and market conditions.
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Operational Excellence Specialist

BP

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Chicago, IL

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Mar 2016 - Apr 2017

Drove continuous improvement through data analysis of organizational incidents and project management to implement positive changes in systems and processes.

Key Accomplishments:

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Led Six Sigma project on regulatory reporting in US trading group, engaging in process mapping of 30+ reports to 3 government agencies and thorough data/risk analysis.
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Created regulatory reporting knowledge center, implementing organizational changes for 5 full-time employees as well as automation and controls to catch errors in both trading division and across business units nationally.
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Sponsored development of risk management technology that supported changing market conditions and dynamic risk exposure, steering meetings with 4 business functions and external consultants, gaining feedback and directing future work streams.

Education

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Certificate in UX / UI Design

Northwestern University

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Evanston, IL

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Bachelor of Arts in Economics & International Studies

University of Michigan

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Ann Arbor, MI

Download my resume
amandasenaux@gmail.com
1. Summary
2. Skills
3. Projects
4. Experience
5. Education